Satisfaction Guarantee

30-DAY MONEY BACK GUARANTEE

Our goal is to help you achieve radiant, healthy-looking skin. If you’re not completely satisfied with your dermBx order, follow the return instructions below within 30 days from the date of purchase to receive a full refund.*

RETURN INSTRUCTIONS

OPTION 1: FAST, FLAT-RATE $9 RETURN

Simply tell us the product(s) you are returning, your reason for the return and your contact details, and we’ll create a return label for you. Email us at hello@dermbx.com

START MY RETURN

Then, pack up the return and drop off your package at a USPS location or any blue mailbox near you.

OPTION 2: USE YOUR OWN SHIPPING LABEL

If you prefer to ship your return independently, print a completed Return Authorization Form.

Send your completed form, together with the product(s), via FedEx, UPS or USPS to: 500 Superior Ave Suite #335, Newport Beach, CA 92663

Please insure your package for the value of its contents, as refunds cannot be processed for packages lost in transit.

TRACK YOUR
RETURN

Option 1: After you ship your return using our label, click the link in your return confirmation email to track its progress and the status of your refund.

Option 2: If you ship your return independently, you will receive an email when your refund is processed (approximately 10-15 days after it is received at our returns center).

Additional questions?

For questions about your order, contact Sales Support via email

*WE OFFER A FULL REFUND OF THE PURCHASE PRICE, EXCLUDING SHIPPING CHARGES, WITHIN 30 DAYS FROM THE DATE OF PURCHASE. ITEMS THAT ARE RETURNED OUTSIDE OF THE DERMBX RETURN POLICY WILL BE DISCARDED AND NO RETURN WILL BE ISSUED.